Update Aug-Oct 2024

• Microsoft is rolling out an update that can break GWSL.
• We are working on a fix.
• Meanwhile, please join the Discord server below for help. We can get things working until the fix is released.

GWSL Shortcuts Not Working After The recent update (1.3.9 or 1.4.0)?

• I believe this is due to a new Windows bug but I am not sure.
• To fix the problem, go to Windows Settings –> Apps –> Apps & Features –> App Execution Aliases, and toggle GWSL off and back on.
• Still no success? See below, you may have another issue.

Help

Need help? Found a bug? Have an idea for a great new feature? Contact us!

We also have a manual: GWSL Manual

Contact us by email

opticosstudios (at) gmail (dot) com

Visit Our Discord Server (Faster Responses)

Note: Before asking your question, please make sure it has not been answered higher up in message history. Also, GitHub has some answers. Please look at the logs before asking. (Instructions below)

Reporting a bug? Here is how to find bug reports and logs

1. Open Windows Explorer.

2. In the path entry box, paste %AppData%/GWSL/and hit enter.

3. The logs are stored in dashboard.log and service.log.

4. In later versions of GWSL, you can right click the GWSL systray menu and click View Logs. Also Dashboard –> About –> View Logs.

5. Include these logs in support emails or share them in the Discord help server. Ensure no personal information is contained in them before sharing.